Privacy Policy
AlignMore Consulting customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
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Contact details
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What information we collect, use, and why
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Lawful bases and data protection rights
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Where we get personal information from
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How long we keep information
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How to complain
Contact details
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
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Names and contact details
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Usage data (including information about how you interact with and use our website, products and services)
We collect or use the following personal information for information updates or marketing purposes:
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Names and contact details
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Addresses
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Website and app user journey information
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IP addresses
We collect or use the following personal information to comply with legal requirements:
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Name
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Contact information
We collect or use the following personal information for dealing with queries, complaints or claims:
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Names and contact details
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Location data
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
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Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
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Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
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Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
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Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
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Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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Align More Consulting may collect and use personal information, such as your name, email address, organisation and contact details, to provide you with relevant information, updates, news, resources and, where appropriate, marketing communications about our services. Where required by applicable data protection and electronic communications laws, we will rely on your consent as the lawful basis for sending direct marketing communications. You may withdraw your consent or unsubscribe from marketing communications at any time. We will only use your personal information for marketing purposes where we have an appropriate lawful basis to do so and will respect your communication preferences.
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For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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Align More Consulting has a legitimate interest in maintaining appropriate communications with existing clients, prospective clients and business contacts and in providing information about our services, resources and relevant developments. Where permitted by applicable law, we may use contact details provided to us to follow up on enquiries, maintain business relationships and provide relevant information about our services. This supports our legitimate business interests in developing and maintaining professional relationships. We will only use personal information where the processing is necessary, proportionate and does not override the individual\'s rights and freedoms. Individuals can object to direct marketing at any time.
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For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information to comply with legal requirements:
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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Align More Consulting may collect and use personal information where this is necessary to comply with a legal obligation to which the organisation is subject. This may include maintaining appropriate business records, responding to lawful requests from regulators, government bodies or law enforcement agencies, meeting accounting, tax, regulatory or other statutory requirements, and maintaining records necessary to demonstrate compliance with applicable laws and regulations. Where processing is required by law, the information will only be used for the relevant legal or regulatory purpose and will be retained in accordance with our applicable data retention requirements.
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For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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Align More Consulting has a legitimate interest in collecting and using personal information submitted through our contact forms so that we can respond to enquiries, deal with complaints, manage requests and address or defend potential claims. When you submit a contact form, you can reasonably expect us to use the information you provide, such as your name, email address and details of your enquiry, to understand and respond to your specific question or request. This processing enables us to provide effective customer service, track and manage ongoing enquiries, follow up on outstanding matters and maintain appropriate records of communications. Where a business representative contacts us, we may also use their details to identify the individual, respond to their enquiry and, where appropriate, follow up on potential business opportunities. We may additionally use information submitted through our contact forms to help prevent fraud, spam and misuse of our website and to maintain the security and integrity of our systems. We consider these uses to be proportionate to the reasonable expectations of individuals who choose to contact us and do not consider that they unfairly override their privacy rights.
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For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
